![]() ![]() The portal will enable senior officers to "capture intellectual property" and monitor and react to personnel areas that may be experiencing high turnover rates, said Friedel. Possibly more important to the Army in the long term, however, is the ability to target segmented user communities, according to both Coxe and Friedel. Likewise, the portal will provide everything that users would normally expect to find on Yahoo, such as weather, airline information and news, he said. In fact, when the Army's director of information management in the Balkans shut down instant messaging service to the troops serving on the front lines in Bosnia, "it quickly became a four-star issue" and was reinstated, Coxe said.Ĭoxe said that by January, he hopes to provide soldiers and employees the reach-back ability to view and manage a full array of personnel forms and processes, including leave and earnings statements and dependent benefit information. Instant messaging has become a critical element in the Army's morale, welfare and recreation program, said Coxe. ![]() In addition, troops currently deployed to the Balkans and other areas around the world are able to "reach back" into the Army's U.S.-based enterprise and talk to family and friends through instant messaging services, said Coxe. Single sign-on technology supported by 128-bit Secure Sockets Layer encryption gives users access to the entire portal. troops and civilian personnel deployed around the world are now connected to their home bases and families in the continental U.S. That was kind of interesting a couple of years ago and probably state of the art at that time, but nowadays that's not what it's about." "Our old portal was about moving information and information. "In order to be relevant to the Army, you need to get into their mainstream core business processes," he said. The main thrust of the new portal is the integration of the Army's global business practices into a secure, single sign-on portal environment, said Coxe. "It's probably the largest knowledge management application that you will find in the world today." "The difference is that the Army's will be very personal," said Friedel. (ATG), which provided the application server software, said that while there are other very large portals in existence, most focus on transactions, not personalization. The Army used AKO to gain access to the links they needed for their daily operations.Michael Friedel, director of government solutions at Cambridge, Mass.-based Art Technology Group Inc. We put together a list of links that I found on AKO. On average, 12 million emails are sent and received every day. AKO has since grown to serve the wider DoD online community through Defense Knowledge Online, a rebrandedĪKO has 2.3 million registered users and keeps track of over 350k users who visit the site about a million times a day. It is the Army’s only global partnership tool that works across the Department of the Army (DA).ĪKO has been considered “the world’s biggest intranet.” Among every two deployed soldiers, one easily accesses the portal daily for objective and individual functions, and in 2008 AKO recorded the billionth login. AKO gives the Army a single point of access to the Internet and makes it easy to share knowledge and information. This grants access to Army web tools, properties, and services worldwide.Īll users can create pages, upload files, and participate in and develop conversations on the website. All members of the Active Duty, National Guard, Reserves, Army civilian, and selected specialist labor forces have accounts. Business services are offered to these consumers on classified and unclassified networks and consist of a website, email, directory site, discovery, and single sign-on functionality. Army Knowledge Offline (AKO Army) – AKO delivers web-based enterprise-level services to the United States Army, the Joint Staff, and Department of Defense clients.
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